Support
Answers to common questions, and a way to reach our support team.
Frequently Asked Questions
Accounts, balances, and order execution are real — registering creates a genuine account, and orders fill against your real balance at live market prices (crypto from CoinGecko/Coinbase, forex from the ECB) through a real backend and database. What isn't live yet is custody: deposit addresses and withdrawals don't move real crypto on-chain, since Monivex hasn't connected a licensed custody/payment provider. Don't send real funds to any address shown on the platform.