Support

Accounts, balances, and order execution are real — registering creates a genuine account, and orders fill against your real balance at live market prices (crypto from CoinGecko/Coinbase, forex from the ECB) through a real backend and database. Deposits to the treasury addresses shown on supported testnet networks are real, on-chain transactions that our system automatically detects, verifies against the blockchain, and credits once confirmed — no manual review step in the normal path. Withdrawals on those networks are likewise signed and broadcast automatically once approved. Monivex is not a licensed money transmitter, so treat this as a real testnet custody engine, not institutional-grade, mainnet custody.